I work in ICT for UK local government and qualified to ITIL Foundation in October 2005 and am currently trying to fund my manager's certificate. I have an interest in improving the way we work and see ways in which best ...

As the management of both IT services and business needs grows more complex in an increasingly global, competitive, and regulated environment, the need for standardized, proven practices for managing IT services has grow ...

Interested by ITIL? How it works in the real world? You've found the right blog! I'm just about to start running a program of ITIL projects in our company. Week after week, you will read here all the details about this e ...

We offer a free download of our ITIL version 2 Foundation level training slide stack in PDF format. Fill out the form for these downloads and other ITIL related information as we add to this collection.

Lots of good information on ITIL can be found here including white papers, study guides, news and case studies.

The Information Technology Infrastructure Library (ITIL) is a customizable framework of best practices that promote quality computing services in the information technology (IT) sector. ITIL addresses the organisational ...

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ITIL® Information for IT Professionals.

Certfiles has an extensive range of free study guides and practice exams.

This section looks at the demand for Information Technology Infrastructure Library (ITIL) Certification in IT jobs across the UK compared to all other Qualifications we currently track. Included is a guide to the average ...